In Brussels

Your order's waiting.You just swing by and take it.

The 08:00 coffee, Sunday morning bread, Saturday night's roast. You order from the shops in your own neighbourhood, pick a pickup slot, and just walk in and pick it up. That's the whole thing.

  • No queue
  • Zero commission
  • No app to install
Example of a Dibs order
Bakery · Saint-Gilles Ready
Pickup · 08:15
  • Bread rolls€2.40
  • Pain au chocolat€1.30
  • Filter coffee€0.80
Total €4.50

Paid online · Under the name Sofia

Questions

What people actually ask us.

Does Dibs deliver to my door?

No, and that isn't a gap. Dibs is a pre-order tool: you order ahead and collect. No courier, no delivery fee, no lukewarm food.

How do I pay for my order?

At the counter when you collect, exactly as if you had walked in without ordering. Cash, Bancontact, card: whatever the shop already takes.

What if I don't turn up?

You can cancel at no cost as long as the shop hasn't started preparing. After that they have already committed stock and time. The slot is a commitment on both sides: repeated no-shows and the shop can refuse your next orders. That is fair: this isn't an anonymous platform.

Do I need to install an app?

No. Dibs runs in your browser, on phone and on desktop. You can add it to your home screen if you want, but nothing forces you to.

What does it cost the customer?

Nothing. You pay the shelf price in the shop, not a cent more. No service fee, no "online" markup, no tip suggested by default.

Which shops are on Dibs?

Nine neighbourhood trades: café, bakery, butcher, deli, fishmonger, cheesemonger, grocer, poke bar and wine shop. Those are where queueing at the counter is most pointless and guess-based production costs most. We would rather serve nine trades well than fifty badly.

I run a shop. What does it cost me?

A flat subscription, and zero commission on orders. You take the money yourself, at your own counter, on your own terminal. Pricing is discussed directly with us, go through the merchant space.

Do I have to change my till or my card terminal?

No. Dibs sits beside your till, not inside it. Orders land on a screen, you confirm them, then you take payment as usual. No hardware to install, no contract with a payment provider.

Where is it available?

We start in Brussels, commune by commune, beginning with the neighbourhoods we can walk to. The rest of Belgium follows once it genuinely works.

A question?

Write to us, we reply fast.

Customer or merchant, one address: