Grocer · In Brussels
Commander à l'épicerie de quartier à l'avance à Bruxelles
A corner grocer doesn't need a scooter courier to be useful to you. It's three hundred metres away.
- No queue
- Zero commission
- No app to install
Customer side
Three moves, and you never queue again.
-
Send your list
Six items from the tram, or your usual order recalled in one tap. Nobody walks the aisles twice.
-
The grocer fills the bag
Between two customers, not in a panic. If something is out, he tells you before packing and offers the equivalent.
-
Drop in, pay, go home
Thirty seconds at the counter instead of ten minutes in the aisles. The price is the shelf price, with no markup.
The pickup slot is a commitment on both sides: you turn up, the shop is ready.
For merchants
The customer pays you. Dibs never touches the money.
That is the fundamental difference from a delivery platform, and everything else follows from it.
-
Online or in the shop
Your customer pays online or in the shop — either way, the money lands in your account. Dibs never collects it, so Dibs never takes a cut.
-
Zero commission on orders
No percentage lost on every ticket. A flat subscription, identical whether you take ten orders a day or a hundred. Your success stays yours.
-
Your customers stay your customers
You see their first names, their habits, their regular orders. Nobody stands between you and them, and nobody resells them to the shop across the street.
-
You produce against real orders
At 06:00 you already know what is sold. Less waste at closing, fewer sold-out shelves at 11:00, and one guess less to make every morning.
Honest comparison
Dibs versus a delivery platform.
Deliveroo, Uber Eats and the rest solve a real problem: delivery. Dibs does not try to solve it. The question isn't "which is better", it's "who keeps what".
 Dibs |
Delivery platform | |
|---|---|---|
| Commission on each order | Dibs advantage 0% | On you Commonly 25 to 35% depending on the plan |
| Who takes the money | Dibs advantage You, at the counter | On you The platform, then a delayed payout |
| Who sets the price | Dibs advantage You. The same as in the shop | On you You inflate your prices to absorb the commission |
| Who owns the customer | Dibs advantage You. Name, habits, history | On you The platform, which can push them elsewhere |
| Delivery | Dibs advantage None. The customer comes to collect | On you A courier, less margin, food that goes cold |
| What it costs you | Dibs advantage A flat subscription, known in advance | On you A variable cost, proportional to your success |
Exact rates vary by platform, country and negotiated contract. Always check your own.
Questions
What people actually ask us.
Is this home delivery?
No, deliberately. No ride, no courier, no fee. You collect the bag yourself, and that is exactly what lets the grocer keep both the price and the margin.
Who picks the fruit and veg?
The grocer, exactly as he already does for customers who ask at the counter. You can specify "avocados for tonight" or "bananas still green": the kind of detail an algorithm misses and a shopkeeper gets right.
How do I pay for my order?
At the counter when you collect, exactly as if you had walked in without ordering. Cash, Bancontact, card: whatever the shop already takes.
Does Dibs deliver to my door?
No, and that isn't a gap. Dibs is a pre-order tool: you order ahead and collect. No courier, no delivery fee, no lukewarm food.
Your order's waiting.
Start with a coffee. You'll work out fast why you never want to queue again.